WHAT TO DO IF I HAVE NOT RECEIVED MY ORDER?

Once your order has been sent, you will receive an email with tracking details for your delivery. Please allow for the estimated delivery times from the table below

ESTIMATED DELIVERY TIMES

STATE   DELIVERY ESTIMATES  
VIC 1 - 2 working days
NSW 1 - 3 working days
QLD 1 - 3 working days
ACT 1 - 3 working days
SA 1 - 3 working days
TAS 1 - 4 working days
WA 2 - 7 working days
NT 2 - 7 working days

 

All our deliveries take place Monday to Friday. The above estimated delivery times are generally accurate, however we do not accept liability for any delays in delivery that can occur, particularly in rural/regional areas which can take up to an additional 5 working days for delivery. If your order still hasn't arrived we ask you to please track the status of your delivery using your tracking number or contact the courier company on the number provided with your tracking number. If you are still unable to determine the whereabouts of your order, please contact us with your name, order number and tracking number for assistance via our contact form.